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Legal terms & privacy policy

Last updated: 27 October 2021


Welcome to the website. 

The (hereinafter the “Site”) is operated and owned by Teoxane SA, a Swiss Company, located Rue de Lyon 105, 1203 Geneva Switzerland, specialized in the design, manufacturing and marketing of hyaluronic acid-based injectable products that are used to fill wrinkles (Hereafter “TEOXANE”).  

Please read these terms and conditions of use (Hereafter the “Terms and Conditions”) carefully before you start to use the Site.

By assessing or using this Site, you acknowledge that you have read, understood and agreed to the Terms and Conditions. If you disagree with any part of the Terms and Conditions, then you may not access the Site.

TEOXANE reserves the right to modify the Terms and Conditions at any time, so we recommend users to refer to it regularly.

The information provided on this Site is for general informational and educational purposes and is intended for the following audience: healthcare professionals.

The information available is dedicated to healthcare professionals and person authorized to inject the products.  

Limitation of liability

TEOXANE makes all reasonable efforts to ensure that the information provided through this Site is accurate and up to date but makes no warranties or representations of any kind as to its accuracy, currency or completeness. You agree that access to and use of this Site and the content thereof is at your own risk. TEOXANE reserves the right to modify the content of the Site at any time and with no prior notice.

The materials in the Site and all other sites are provided “as is”, without any kind of warranty, whether express or implied. TEOXANE does not offer any express or implied warranty relative without limitation to their merchantability and fitness for a particular purpose.

TEOXANE assumes no responsibility, and shall not be liable for, any damages to, viruses that may infect your equipment or other property on account of your access to, use of, or browsing in the Site or your downloading of any materials, data, text, image, video, audio from the Site. 

Legal mentions 

The publication Director is Valérie Taupin.

The Site is hosting by:

Webflow, Inc.

398 11th Street, 2nd Floor, 

San Francisco, CA 94103, USA

Intellectual Property 

All intellectual property rights (including trademarks, trade names, logo, patent, copyright…) in the material on this Site are owned by TEOXANE, or they have been granted permission to use such material except where specifically stated otherwise. Reproduction of part or all the contents in any form is prohibited other than in accordance with the following permissions or without a formal written approval from TEOXANE.

You may download and copy the material on this website for your non-commercial personal use, but only if you acknowledge the Site as the source of the material and include the copyright statement “© TEOXANE, all rights reserved”. Unless specifically indicated, no other use of the material contained is the Site is permitted. 

Nothing contained in this Site should be construed as conferring any license or right under any intellectual property (including patents, trademarks and copyright) of TEOXANE or any third party. 

TEOXANE claims no ownership in, nor any affiliation with, any third-party trademarks appearing on this Site. Such third-party trademarks are used only to identify the products and services of their respective owners, and no sponsorship or endorsement on the part of TEOXANE should be inferred from the use of these marks. 


This Cookie Policy applies for the website of the TEOXANE company referred to in the Imprint.

Legislation requires all website operators to inform website visitors about their usage of cookies and similar technologies, e.g., pixels, (hereinafter “cookies”) and to collect the user’s consent to such cookie usage.

Cookie Consent

If you visit our websites for the first time, you will see our Cookie Banner and, when you click on Cookies Settings, our Privacy Preference Center. Here you can execute choice and control over the cookies we drop on your device.   

What are cookies?

Cookies are small text files which are sent to your device (computer, laptop, smartphone, tablet) by the website you visit. Cookies are stored on your device in your browser’s file directory. Your browser sends these cookies back to the website each time you revisit it so it can recognize your device and improve your user experience on each subsequent visit. Cookies allow us e.g., to tailor a website to better match your interests or to store your password so that you do not need to re-enter it every time.

Please note that certain functions of our website may no longer work or work not correctly without cookies.

If you want to learn more about cookies and how they work, please visit: 


Categories of cookies

Depending on their function and their intended purpose, cookies can be assigned to the following categories:  strictly necessary cookies, performance cookies, functional cookies and targeting cookies.

Strictly necessary cookies

Strictly necessary cookies are required to navigate our websites and operate basic website functions. Examples for strictly necessary cookies are login cookies, shopping cart cookies or cookies to remember your cookie settings. Without these cookies certain basic functionalities cannot be offered. Strictly necessary cookies are always active and will be placed without your consent.

To the extent that information processed in connection with strictly necessary cookies should qualify as personal data, the legal ground for that processing is TEOXANE’s legitimate interest to operate the website (Art. 6 (1) lit. (f) GDPR).

Performance cookies

Performance cookies – aka analytics cookies - collect information on your usage of our websites. They identify e.g., your internet browser, operating system, visited websites, duration and number of website visits, previously visited website, most commonly visited websites and errors you experienced. The information collected is aggregated and anonymous. It does not allow a personal identification. It only serves the purpose of evaluating and enhancing the user experience of our websites.

To the extent that information processed in connection with performance cookies should qualify as personal data, the legal ground for that processing is your consent (Art. 6 (1) lit. (a) GDPR). 

Functional cookies

Functional cookies enable a website to store information and options you have already previously entered (e.g., username, language settings, layout settings, contact preferences or your location) to offer you improved personalized functions. They are also used to enable requested functions, like playing videos.

To the extent that information processed in connection with functional cookies should qualify as personal data, the legal ground for that processing is your consent (Art. 6 (1) lit. (a) GDPR). 

Targeting cookies

Targeting cookies – aka cookies for marketing purposes - are used to offer more relevant and interest-specific content to you, to limit the display frequency of ads and to measure the efficiency of an advertising campaign. They register if you have visited a promoted website or not, and which content you used. Such information may be shared with third parties, e.g., advertisers.

Legal basis for the processing of personal data in connection with targeting cookies (if any) is your consent (Art. 6 (1) lit. (a) GDPR).   

Cookies we use on our website

You may find further detailed information on cookies utilized by us in our Privacy Preference Center. Here, you can also provide or revoke your consent and/or change your cookie settings at any time.

Hyperlinks to other websites

This Site may contain links to other websites of interest on the internet including the websites for TEOXANE affiliates in other countries. Links are provided for your information only. Please ensure that you read the legal and privacy policy sections of any other TEOXANE or third-party website to which you link. TEOXANE is not responsible for, does not recommend and accepts no kind of liability for any information or opinion contained in any third-party website. 

Information on the products  

The information contained and broadcast on the Site may contain direct or indirect references to products, programs and services of TEOXANE which are not proposed or available in certain countries or regions, or which may be offered under a different trademark, and which may be subject to different regulations and conditions of use according to the country. TEOXANE makes no representation that material in the Site is appropriate or available for use outside of the territory of the intended audience. Such references do not imply any intention on the part of Teoxane to sell these products, programs or services in your country. Please consult the local Teoxane subsidiary or your Teoxane commercial partner for any information concerning the products, programs and services which are available in your region / country. In addition, nothing on this Site should be construed as providing any kind of medical advice or any recommendation and should not be relied on as the basis for any decision or action. Medical advice should always be sought from a qualified medical practitioner.


TEOXANE respects the privacy of its Site visitors. Most of our services do not require any form of registration, allowing you to visit our Site without telling us who you are. However, some services may require you to provide us with personal data. In these situations, if you choose to withhold any personal data requested by us, it may not be possible for you to gain access to certain parts of the site and for us to respond to your query.

If you need to register to use the Site, or complete an online form (e.g., to obtain email updates or ask us to send you further information, create an account…), then we may collect personal data about you such as:

  • Name
  • Email address
  • Country of residence and address 
  • Occupation (for example, if you are a Healthcare Professional seeking information about Our products) 
  • Login and account information

This information is used by TEOXANE to administer the Site, register you for any services you have signed up to and respond to any queries or requests for information you may have.

TEOXANE is responsible for the processing of personal data collected through the Site.

Whenever we process personal data, we take reasonable steps to ensure that your personal data is kept accurate and up-to date for the purposes for which it was collected.

TEOXANE may disclose your personal data to the following categories of recipients: 

  • Our staff and members of TEOXANE group. 
  • Third party services providers which process your personal data on behalf of TEOXANE.  
  • regulators, governments and law enforcement authorities.

Finally, if you decide to send an e-mail to one of the contact addresses indicated on the website, Teoxane may be required to process your information and any information you have communicated to respond to your request. The data will be used only for the purpose of replying to you as effectively as possible. 

In accordance with data protection regulation, you have the right to have access, to rectification and erasure of your personal data, restriction of processing, to object to processing and/or the right to data portability. To do this, simply make a request to:

To do this, simply make a request to: 

  • Online at: 
  • By post at: Rue de Lyon 105, 1203 Genève. 

TEOXANE operates internationally and will transfer your information to countries outside of your country and outside the European Economic Area, including Switzerland. 

We will keep your personal data for the period required by law. Otherwise, we keep your personal information for as long needed to provide you with access to services you have requested or, when you have contacted TEOXANE, for as long necessary to allow us to respond your question.   

Each time your consent is needed, you will be clearly informed, and you will be able to withdraw your consent at any time by sending an email to or to unsubscribe directly from our website. 

You have the right to appeal to a national supervisory authority, or to the Federal Officer for Data Protection in Switzerland in the event of a breach of the regulations governing the protection of personal data.  

We may change this privacy notice from time to time. We encourage you to review this privacy notice periodically.

Contact us 

Teoxane SA

Rue de Lyon - 105, 1203, Genève - Switzerland

+41 (0) 22 344 96 36

Jurisdiction and applicable law

The Site and its content are governed by the Laws of Switzerland. All disputes, claims and causes of action arising out of or connected with the use of the Site and its content will come under the competence of Geneva Courts.

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